The hardest thing for me when I was buying the Rascal was purchasing it over the phone, but now that I have it I couldn’t be happier with my tool. My salesmen Brad Ulick did a great job explaining how it worked and what it was built to do. The main reason I am so happy is because the tool does exactly what Brad said it would. I wasn’t finagled or tricked into anything and he made it very clear that it was my decision and wasn’t forcing anything on me. The Rascal is the best tool out on the market and I wouldn’t trade it for any other drag.